XCLUCIV SUPPORT

HERE FOR THE WORKING PROFESSIONAL.

Need help with an order? We're here. Questions about shipping, returns, damaged merchandise, warranties or an existing order? Our team can help you find the right next step.

Order Help

Have your order number ready and tell us what you need. Our team will help with the next step.

Shipping & Delivery

Shipping options depend on the product and destination. Contact us about delivery, freight or a damaged shipment.

Learn more

Returns & Exchanges

Eligible unopened, unused merchandise in original packaging and new, resalable condition may be returned within 14 calendar days of delivery. Contact us for authorization before returning an item.

Learn more

Warranty & Product Support

Manufacturer warranties are separate from store returns. Share the brand, model and proof of purchase so we can help you find the appropriate service route.

Existing-order support

support@xcluciv.com
646-526-9433
Return eligibility

Need a freight quote? Contact us with the product, quantity, delivery ZIP code, residential or commercial address type, and any liftgate, inside delivery or assembly needs. We will confirm the delivery quote before sending a secure Shopify payment link. Read shipping and freight terms.

MORE THAN SUPPLIES.

Xcluciv is part of a growing ecosystem built around the working barber.

BAM Academy of the Arts

Professional barber education and development.